Executive Development Programme in Global Communication Skills: Active Listening

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The Executive Development Programme in Global Communication Skills: Active Listening is a certificate course that empowers learners with vital communication skills for career advancement. In an era of constant connectivity and information overload, active listening has become a scarce yet highly sought-after competency in the modern workplace.

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About this course

This programme emphasizes the importance of active listening in building effective business relationships, enhancing team collaboration, and improving decision-making processes. By developing active listening skills, learners will be better equipped to understand complex ideas, empathize with others, and resolve conflicts. Industry demand for active listening skills is on the rise, with 93% of employers rating communication skills as essential for career success. This course is designed to equip learners with the necessary tools and techniques to excel in their professional lives, fostering an environment where they can grow and thrive as influential communicators in the global marketplace.

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Course Details

• Understanding Active Listening: Definition and Importance
• Developing Active Listening Skills: Barriers and Techniques
• Effective Listening in Global Business Communication: Cultural Sensitivity and Empathy
• The Role of Active Listening in Conflict Resolution: Perspective-Taking and Negotiation
• Non-Verbal Communication in Active Listening: Body Language and Paralinguistics
• Active Listening Tools and Strategies: Summarizing, Paraphrasing, and Reflecting
• Active Listening and Emotional Intelligence: Developing Empathy and Emotional Awareness
• Active Listening for Virtual Teams: Best Practices and Challenges
• Measuring Active Listening Skills: Assessments and Feedback

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN GLOBAL COMMUNICATION SKILLS: ACTIVE LISTENING
is awarded to
Learner Name
who has completed a programme at
London College of Foreign Trade (LCFT)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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