Executive Development Programme in Active Listening for Better Conversations

Name: Executive Development Programme in Active Listening for Better Conversations
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The Executive Development Programme in Active Listening for Better Conversations is a certificate course designed to enhance communication skills in the professional setting. This programme emphasizes the importance of active listening, which is a critical yet often overlooked aspect of effective communication.

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AboutThisCourse

Learners will develop the ability to concentrate, understand, respond and remember, which are the key elements of active listening. In today's fast-paced and technology-driven world, the demand for excellent communication skills has never been higher. The course is specifically designed to equip learners with the essential skills required for career advancement, such as building better relationships, improving negotiation skills, and reducing misunderstandings in the workplace. By completing this programme, learners will gain a competitive edge in their careers, as they will have demonstrated a commitment to developing their communication skills and a willingness to learn and grow professionally. The course is suitable for anyone looking to improve their communication skills, from managers and leaders to customer service representatives and sales professionals.

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CourseDetails

• Understanding Active Listening: Definition and Importance
• The Art of Paying Full Attention: Body Language and Non-Verbal Cues
• Overcoming Listening Barriers in Professional Settings
• The Role of Empathy in Active Listening: Mirroring, Validating, and Encouraging
• Asking Open-Ended Questions: Enhancing Conversations with Curiosity
• Paraphrasing and Summarizing for Clear Communication
• Active Listening in Conflict Resolution: De-escalating and Finding Common Ground
• Active Listening Best Practices for Virtual Meetings and Remote Work
• Cultivating an Active Listening Mindset: Overcoming Biases and Being Present
• Implementing Active Listening Strategies in Leadership and Team Management

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN ACTIVE LISTENING FOR BETTER CONVERSATIONS

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London College of Foreign Trade (LCFT)

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05 May 2025

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