Masterclass Certificate in Assertiveness Training: Communication Skills

Name: Masterclass Certificate in Assertiveness Training: Communication Skills
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The Masterclass Certificate in Assertiveness Training: Communication Skills is a crucial course that enhances learners' ability to communicate effectively and assertively in professional settings. This certification is highly sought after in various industries, where clear and confident communication is essential for career advancement.

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AboutThisCourse

By enrolling in this course, learners will develop the necessary skills to express their thoughts and feelings in a respectful yet assertive manner, enabling them to build stronger relationships with colleagues and clients. The course covers essential topics such as setting boundaries, active listening, and handling difficult conversations, ensuring that learners are well-equipped to navigate various communication challenges in the workplace. In today's fast-paced and competitive business environment, assertiveness and effective communication are vital skills that can set learners apart from their peers. By completing this certificate course, learners will demonstrate their commitment to personal and professional growth, increasing their chances of success and career advancement in their chosen field.

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CourseDetails

• Understanding Assertiveness: Definition and Importance
• Recognizing Assertive, Aggressive, and Passive Behaviors
• Benefits of Effective Communication and Assertiveness Skills
• Setting Clear Boundaries and Expressing Needs
• Active Listening and Empathy in Assertive Communication
• Techniques for Assertive Communication: "I" Statements, Broken Record, and Fogging
• Handling Conflict and Difficult Conversations Assertively
• Assertiveness in the Workplace: Negotiating, Delegating, and Receiving Feedback
• Overcoming Obstacles and Maintaining Assertiveness in Stressful Situations
• Practice and Role-Play Exercises to Enhance Assertiveness Skills

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN ASSERTIVENESS TRAINING: COMMUNICATION SKILLS

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London College of Foreign Trade (LCFT)

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05 May 2025

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