Executive Development Programme in Employee Relations Management: Conflict Resolution
-- ViewingNowThe Executive Development Programme in Employee Relations Management: Conflict Resolution is a certificate course designed to empower professionals with the necessary skills to manage and resolve conflicts in the workplace. This program is crucial in today's diverse and fast-paced business environment, where conflicts can arise from various sources, such as miscommunication, cultural differences, and competing goals.
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GBP £ 140
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โข Understanding Employee Relations Management: An overview of the importance of effective employee relations management in the workplace, including the role of communication, trust, and fairness.
โข The Role of Conflict Resolution in Employee Relations: An exploration of the significance of conflict resolution in employee relations, including the costs of unresolved conflicts and the benefits of effective conflict management.
โข Conflict Analysis and Intervention: Techniques for analyzing conflicts, identifying their root causes, and selecting appropriate intervention strategies. This unit may include topics such as interest-based negotiation, mediation, and arbitration.
โข Preventing and Managing Workplace Bullying and Harassment: A focus on preventing and managing workplace bullying and harassment, including legal and ethical considerations, effective policies and procedures, and training and education.
โข Diversity and Inclusion in Conflict Resolution: An examination of the role of diversity and inclusion in conflict resolution, including strategies for managing conflicts that arise from differences in race, gender, age, culture, and other factors.
โข Communication and Listening Skills for Conflict Resolution: An exploration of effective communication and listening skills for conflict resolution, including strategies for active listening, assertive communication, and managing strong emotions.
โข Building and Maintaining Positive Workplace Relationships: Techniques for building and maintaining positive workplace relationships, including strategies for managing change, resolving conflicts, and promoting collaboration and teamwork.
โข Restorative Practices in Employee Relations: An introduction to restorative practices in employee relations, including their benefits and limitations, and strategies for implementing them in the workplace.
โข Conflict Resolution in a Unionized Environment: A focus on conflict resolution in a unionized environment, including the role of labor relations, collective bargaining, and grievance procedures.
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