Executive Development Programme in Active Listening for Better Career Growth
-- ViewingNowThe Executive Development Programme in Active Listening for Better Career Growth is a certificate course designed to enhance professional communication skills. This program emphasizes the importance of active listening, a vital yet often overlooked aspect of career development.
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โข Introduction to Active Listening: Understanding the concept, benefits, and techniques of active listening.
โข Barriers to Effective Listening: Identifying common obstacles and how to overcome them.
โข Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and tone.
โข Empathy and Emotional Intelligence: Developing emotional awareness to enhance listening skills.
โข Questioning Techniques: Utilizing open-ended and closed questions for better understanding.
โข Paraphrasing and Summarizing: Reflecting back and confirming the speaker's message.
โข Listening in Virtual Meetings: Best practices for active listening in remote work settings.
โข Listening for Conflict Resolution: Applying active listening techniques to manage and resolve conflicts.
โข Listening in Customer Service: Improving communication skills for better customer interactions.
โข Assessing and Improving Active Listening Skills: Tools and strategies for continuous improvement.
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