Executive Development Programme in Global Empathy Building Skills: Active Listening

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The Executive Development Programme in Global Empathy Building Skills: Active Listening is a certificate course designed to enhance professionals' ability to understand and share the perspectives of others in a globalized world. This programme is crucial in today's diverse and interconnected business landscape, where empathy and active listening are essential for effective communication and collaboration.

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The course addresses the growing industry demand for leaders who can foster a culture of empathy, inclusivity, and respect in the workplace. By developing active listening skills, learners can improve their emotional intelligence, build stronger relationships, and make informed decisions that consider different viewpoints. Upon completion, learners will be equipped with essential skills for career advancement, including the ability to engage in open and respectful dialogue, manage conflicts constructively, and promote a positive work environment. By prioritizing empathy and active listening, professionals can unlock their full potential and contribute to a more compassionate and collaborative world.

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โ€ข Unit 1: Introduction to Global Empathy Building Skills
โ€ข Unit 2: The Importance of Active Listening in Empathy Building
โ€ข Unit 3: Overcoming Cultural and Language Barriers in Active Listening
โ€ข Unit 4: Effective Communication Techniques for Active Listening
โ€ข Unit 5: Non-Verbal Communication and Active Listening
โ€ข Unit 6: Empathetic Responses and Follow-Up Questions in Active Listening
โ€ข Unit 7: Case Studies: Real-Life Examples of Active Listening in Global Empathy Building
โ€ข Unit 8: Practical Exercises: Improving Active Listening Skills
โ€ข Unit 9: Feedback and Reflection: Assessing Active Listening Skills for Continuous Improvement
โ€ข Unit 10: Developing a Personal Action Plan: Incorporating Active Listening into Daily Professional Life

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EXECUTIVE DEVELOPMENT PROGRAMME IN GLOBAL EMPATHY BUILDING SKILLS: ACTIVE LISTENING
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
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05 May 2025
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