Certificate in Touchless Guest Service Training
-- ViewingNowThe Certificate in Touchless Guest Service Training is a comprehensive course designed to equip learners with essential skills for career advancement in the hospitality industry. In the current climate, there is a growing demand for touchless guest services that ensure the safety and comfort of guests.
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GBP £ 140
GBP £ 202
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โข Touchless Check-in and Check-out Technologies: An overview of touchless technologies that enable contactless guest check-in and check-out processes.
โข Sanitation and Disinfection Protocols: Best practices for maintaining a clean and hygienic environment, including the use of EPA-registered disinfectants and recommended contact times.
โข Social Distancing Measures: Techniques for implementing social distancing in guest service areas, such as limiting occupancy, rearranging furniture, and using signage.
โข Personal Protective Equipment (PPE): Guidelines for the proper use, handling, and disposal of PPE, including masks, gloves, and hand sanitizer.
โข Communication Strategies: Methods for effectively communicating touchless guest service procedures to guests and team members, including visual aids and staff training.
โข Contact Tracing: Procedures for tracking guest interactions and identifying potential exposure points in the event of a COVID-19 case.
โข Virtual Tours and Self-Guided Exploration: Techniques for offering virtual tours and self-guided exploration to minimize physical contact and maintain social distancing.
โข Mobile Apps and Digital Services: Overview of mobile apps and digital services that can facilitate touchless guest services, such as mobile check-in, keyless room entry, and digital concierge.
โข Compliance with Regulations and Guidelines: Review of local, state, and federal regulations and guidelines related to touchless guest services and COVID-19 safety protocols.
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