Executive Development Programme in Strategic Listening Techniques
-- viewing nowThe Executive Development Programme in Strategic Listening Techniques is a certificate course designed to enhance listening skills that are critical in today's communication-driven workplace. This program emphasizes the importance of effective listening in leading teams, managing conflicts, and driving successful business outcomes.
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Course Details
• Introduction to Strategic Listening: Understanding the concept, importance, and benefits of strategic listening in executive communication.
• Active Listening Techniques: Developing the ability to fully concentrate, understand, respond and then remember what is being said.
• Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and other non-verbal cues to enhance listening skills.
• Empathic Listening: Practicing empathy, showing understanding and respect for the speaker's feelings and viewpoints.
• Critical Listening Skills: Analyzing and evaluating information, identifying key points, and making informed decisions.
• Listening in Virtual Meetings: Overcoming distractions, ensuring engagement, and maintaining focus in remote work settings.
• Barriers to Effective Listening: Recognizing common obstacles, such as prejudice, assumptions, and external distractions.
• Developing a Listening Strategy: Planning and preparing to listen effectively, using techniques such as pre-call planning and active note-taking.
• Listening for Change Management: Implementing strategic listening during change initiatives to foster buy-in, promote collaboration, and improve communication.
• Advanced Listening Skills: Mastering advanced techniques, such as mirroring, summarizing, and asking open-ended questions to deepen understanding and trust.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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