Executive Development Programme in Strategic Listening Techniques
-- ViewingNowThe Executive Development Programme in Strategic Listening Techniques is a certificate course designed to enhance listening skills that are critical in today's communication-driven workplace. This program emphasizes the importance of effective listening in leading teams, managing conflicts, and driving successful business outcomes.
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โข Introduction to Strategic Listening: Understanding the concept, importance, and benefits of strategic listening in executive communication.
โข Active Listening Techniques: Developing the ability to fully concentrate, understand, respond and then remember what is being said.
โข Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and other non-verbal cues to enhance listening skills.
โข Empathic Listening: Practicing empathy, showing understanding and respect for the speaker's feelings and viewpoints.
โข Critical Listening Skills: Analyzing and evaluating information, identifying key points, and making informed decisions.
โข Listening in Virtual Meetings: Overcoming distractions, ensuring engagement, and maintaining focus in remote work settings.
โข Barriers to Effective Listening: Recognizing common obstacles, such as prejudice, assumptions, and external distractions.
โข Developing a Listening Strategy: Planning and preparing to listen effectively, using techniques such as pre-call planning and active note-taking.
โข Listening for Change Management: Implementing strategic listening during change initiatives to foster buy-in, promote collaboration, and improve communication.
โข Advanced Listening Skills: Mastering advanced techniques, such as mirroring, summarizing, and asking open-ended questions to deepen understanding and trust.
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