Executive Development Programme in Active Listening Practices for Growth
-- ViewingNowThe Executive Development Programme in Active Listening Practices for Growth is a certificate course designed to enhance professionals' listening skills, a critical but often overlooked aspect of communication. This program emphasizes the importance of active listening in building strong relationships, improving team collaboration, and making informed decisions.
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โข Introduction to Active Listening: Understanding the concept, benefits, and techniques of active listening.
โข Barriers to Active Listening: Identifying common obstacles and how to overcome them.
โข Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and tone in professional settings.
โข Effective Questioning: Utilizing open-ended and probing questions to encourage dialogue and gain deeper insights.
โข Empathy and Understanding: Developing emotional intelligence to enhance listening and relationship-building skills.
โข Listening in Virtual Meetings: Strategies for maintaining active listening during remote communication.
โข Feedback and Reflection: Practicing constructive feedback techniques and self-reflection for continuous improvement.
โข Advanced Active Listening Techniques: Exploring advanced strategies such as mirroring, summarizing, and paraphrasing.
โข Implementation and Accountability: Creating an action plan to apply active listening skills in the workplace and tracking progress.
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