Executive Development Programme in Active Listening Practices for Growth

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The Executive Development Programme in Active Listening Practices for Growth is a certificate course designed to enhance professionals' listening skills, a critical but often overlooked aspect of communication. This program emphasizes the importance of active listening in building strong relationships, improving team collaboration, and making informed decisions.

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With the increasing recognition of the value of soft skills in the workplace, there is growing industry demand for professionals with strong active listening skills. This course equips learners with essential skills for career advancement by teaching them to concentrate, understand, respond and remember effectively. These skills not only improve individual performance but also contribute to a more productive and harmonious work environment. By the end of this course, learners will have developed a deep understanding of the importance of active listening, learned practical techniques to improve their listening skills, and gained the ability to apply these skills in real-world situations. This course is an excellent opportunity for professionals looking to enhance their communication skills and take their career to the next level.

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โ€ข Introduction to Active Listening: Understanding the concept, benefits, and techniques of active listening.
โ€ข Barriers to Active Listening: Identifying common obstacles and how to overcome them.
โ€ข Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and tone in professional settings.
โ€ข Effective Questioning: Utilizing open-ended and probing questions to encourage dialogue and gain deeper insights.
โ€ข Empathy and Understanding: Developing emotional intelligence to enhance listening and relationship-building skills.
โ€ข Listening in Virtual Meetings: Strategies for maintaining active listening during remote communication.
โ€ข Feedback and Reflection: Practicing constructive feedback techniques and self-reflection for continuous improvement.
โ€ข Advanced Active Listening Techniques: Exploring advanced strategies such as mirroring, summarizing, and paraphrasing.
โ€ข Implementation and Accountability: Creating an action plan to apply active listening skills in the workplace and tracking progress.

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EXECUTIVE DEVELOPMENT PROGRAMME IN ACTIVE LISTENING PRACTICES FOR GROWTH
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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