Executive Development Programme in Conflict Resolution with Emotional Agility
-- ViewingNowThe Executive Development Programme in Conflict Resolution with Emotional Agility is a certificate course designed to empower professionals with the skills necessary to manage and resolve conflicts effectively. This program emphasizes the significance of emotional intelligence in conflict resolution, thereby fostering positive work environments and professional growth.
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โข Unit 1: Introduction to Conflict Resolution
โข Unit 2: Emotional Agility in the Workplace
โข Unit 3: Understanding Conflict: Types and Causes
โข Unit 4: Effective Communication Skills
โข Unit 5: Emotional Intelligence and Conflict Management
โข Unit 6: Negotiation and Mediation Techniques
โข Unit 7: Conflict Resolution Strategies
โข Unit 8: Building and Maintaining Positive Relationships
โข Unit 9: Managing Difficult Conversations
โข Unit 10: Developing a Conflict Resolution Culture
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