Executive Development Programme in Conflict Resolution with Emotional Agility
-- ViewingNowThe Executive Development Programme in Conflict Resolution with Emotional Agility is a certificate course designed to empower professionals with the skills necessary to manage and resolve conflicts effectively. This program emphasizes the significance of emotional intelligence in conflict resolution, thereby fostering positive work environments and professional growth.
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⢠Unit 1: Introduction to Conflict Resolution
⢠Unit 2: Emotional Agility in the Workplace
⢠Unit 3: Understanding Conflict: Types and Causes
⢠Unit 4: Effective Communication Skills
⢠Unit 5: Emotional Intelligence and Conflict Management
⢠Unit 6: Negotiation and Mediation Techniques
⢠Unit 7: Conflict Resolution Strategies
⢠Unit 8: Building and Maintaining Positive Relationships
⢠Unit 9: Managing Difficult Conversations
⢠Unit 10: Developing a Conflict Resolution Culture
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