Global Certificate in Feedback and Communication Skills
-- ViewingNowThe Global Certificate in Feedback and Communication Skills is a comprehensive course designed to enhance learners' ability to communicate effectively and provide constructive feedback. In today's fast-paced and interconnected world, strong communication skills are essential for career advancement and success.
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GBP £ 140
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โข Effective Communication: Understanding the basics of clear and concise communication, active listening, and non-verbal cues.
โข Positive Feedback: The art of delivering constructive and positive feedback, its importance, and how to avoid common pitfalls.
โข Negative Feedback: Techniques for delivering difficult or negative feedback while maintaining a positive relationship.
โข Cross-Cultural Communication: Strategies for communicating effectively across different cultures and languages.
โข Conflict Resolution: Identifying and resolving conflicts in a constructive manner, with a focus on feedback and communication.
โข Assertiveness: Developing assertiveness skills to effectively communicate needs and wants while maintaining respect for others.
โข Emotional Intelligence: Understanding and managing emotions, both your own and those of others, to improve communication and feedback.
โข Feedback Models: Exploring different feedback models such as the Situation-Behavior-Impact (SBI) model and the 360-degree feedback process.
โข Giving and Receiving Feedback: Best practices for giving and receiving feedback, including tips for handling defensive reactions and promoting continuous improvement.
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