Global Certificate in Feedback and Communication Skills

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The Global Certificate in Feedback and Communication Skills is a comprehensive course designed to enhance learners' ability to communicate effectively and provide constructive feedback. In today's fast-paced and interconnected world, strong communication skills are essential for career advancement and success.

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AboutThisCourse

This course is in high demand across industries, as employers recognize the value of employees who can articulate their thoughts clearly and compassionately, and who can provide feedback that motivates and inspires others. By taking this course, learners will develop the essential skills needed to succeed in any professional setting. They will learn how to listen actively, speak persuasively, and provide feedback that is both clear and actionable. They will also learn how to navigate difficult conversations, manage conflict, and build strong relationships with colleagues and clients. These skills are not only valuable in the workplace, but also in everyday life. In short, the Global Certificate in Feedback and Communication Skills is an investment in yourself and your career. By completing this course, you will be better equipped to communicate effectively, build strong relationships, and advance in your chosen field.

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CourseDetails

• Effective Communication: Understanding the basics of clear and concise communication, active listening, and non-verbal cues.
• Positive Feedback: The art of delivering constructive and positive feedback, its importance, and how to avoid common pitfalls.
• Negative Feedback: Techniques for delivering difficult or negative feedback while maintaining a positive relationship.
• Cross-Cultural Communication: Strategies for communicating effectively across different cultures and languages.
• Conflict Resolution: Identifying and resolving conflicts in a constructive manner, with a focus on feedback and communication.
• Assertiveness: Developing assertiveness skills to effectively communicate needs and wants while maintaining respect for others.
• Emotional Intelligence: Understanding and managing emotions, both your own and those of others, to improve communication and feedback.
• Feedback Models: Exploring different feedback models such as the Situation-Behavior-Impact (SBI) model and the 360-degree feedback process.
• Giving and Receiving Feedback: Best practices for giving and receiving feedback, including tips for handling defensive reactions and promoting continuous improvement.

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN FEEDBACK AND COMMUNICATION SKILLS
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London College of Foreign Trade (LCFT)
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05 May 2025
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