Executive Development Programme in Supportive Listening Practices
-- viewing nowThe Executive Development Programme in Supportive Listening Practices is a certificate course designed to enhance communication and interpersonal skills in the workplace. This programme emphasizes the importance of empathetic and non-judgmental listening, a skill highly sought after in various industries.
7,534+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Introduction to Supportive Listening Practices: Understanding the importance of active listening, its benefits, and how it can improve communication and relationships in the workplace.
• Key Elements of Supportive Listening: Exploring the essential components of supportive listening, including empathy, non-verbal communication, and reflective listening.
• Barriers to Effective Listening: Identifying common obstacles that hinder effective listening, such as distractions, assumptions, and biases.
• Developing Empathy in Listening: Learning techniques to enhance empathy and emotional intelligence to build stronger connections with colleagues, team members, and clients.
• Effective Questioning and Paraphrasing: Mastering the art of asking open-ended questions and paraphrasing to encourage deeper understanding and engagement.
• Body Language and Non-Verbal Communication: Understanding the impact of non-verbal cues and how they influence the listening process.
• Overcoming Listening Challenges: Strategies for managing challenging listening situations, such as dealing with strong emotions, disagreements, and cultural differences.
• Supportive Listening in Conflict Resolution: Applying supportive listening techniques to mediate conflicts, resolve disputes, and foster a positive work environment.
• Building a Culture of Supportive Listening: Encouraging a supportive listening culture within organizations, teams, and departments to improve collaboration, trust, and overall performance.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate